Built for plumbing contractors

AI Answering Service for Plumbers

Burst pipes don't wait until morning. Voniq answers every plumbing call 24/7, screens the emergency, and has your on-call tech moving before the customer finds another plumber.

No credit card required · Cancel anytime · From $197/month

$1,800
avg value of a same-day plumbing emergency
63%
of plumbing calls happen outside 9-to-5 hours
1 ring
before Voniq picks up any call

Why plumbers lose jobs to voicemail

A burst pipe at 2 AM is a $2,400 call — if you answer

The average emergency plumbing call is worth $1,800–$3,200. Voniq picks up in one ring, no matter the time, and escalates to your on-call tech if it's real water damage.

Your wife shouldn't have to answer calls at dinner

If your spouse or office manager is the de facto receptionist, Voniq gives them their evenings back. Every call still gets a human-sounding answer.

Residential vs. commercial calls need different handling

Voniq routes a 5 AM restaurant grease trap emergency differently than a dripping faucet. Your commercial accounts get priority. Your residentials get scheduled.

What a Voniq agent does for plumbing contractors

It's not a voicemail box. It's a full-time receptionist that answers in one ring, qualifies the job, and books the appointment — 24 hours a day, seven days a week.

Triages water emergencies in real time

Burst pipe, flooded basement, sewage backup, no hot water — Voniq asks the right diagnostic questions and decides in seconds whether to dispatch now or book for tomorrow.

Quotes diagnostic fees and service call rates

Knows your flat-rate pricing, after-hours multipliers, and travel fees by zip code. Callers hear the number before you show up — no surprises, no disputes.

Every job logged in one place

Customer, address, symptoms, quoted price, transcript — every booked job lands in your Voniq dashboard the instant the call ends. No scribbled slips, no phone post-its. Jobber & Housecall Pro sync coming soon; ServiceTitan on the roadmap.

Bilingual English + Spanish on every plan

Serves the 13% of US households that speak Spanish at home — a big chunk of the plumbing market in Texas, Florida, Arizona, and California.

A real plumbing call, handled

How your Voniq agent answers when a homeowner calls you.

Caller
I have water coming up through my kitchen floor. I don't know where it's coming from but it's getting worse fast.
Voniq
That sounds urgent — let me get a plumber rolling right now. What's your address?
Voniq
Got it. Go shut off your main water valve if you can — it's usually outside near the meter. I'm dispatching Carlos from our emergency team. He's 22 minutes out.
Voniq
I'm texting you his photo and ETA now. Stay on the line if you need to — I can walk you through the shutoff.

Pricing for plumbing contractors

One missed summer AC replacement or emergency plumbing call pays for Voniq for a year. Plans start at $197/month with a 7-day free trial.

Starter
$197
per month · 300 min/mo
  • ROI dashboard
  • Missed-call text-back
  • Bilingual English/Spanish
  • Call transcripts & recordings
Most popular
Professional
$347
per month · 750 min/mo
  • AI appointment booking
  • Custom greeting
  • AI-powered auto-learning
  • Weekly insights briefing
Enterprise
$597
per month · 1,500 min/mo
  • Custom overage rates
  • Dedicated support
  • Outbound campaigns (coming soon)
  • API access (coming soon)

Plumbing answering service FAQs

Can Voniq dispatch my on-call plumber for emergencies?

Yes. You set the escalation number during onboarding. When Voniq detects a real emergency (burst pipe, sewage backup, no water, gas leak), it transfers the call to your on-call tech's cell immediately.

Will it give accurate quotes for common plumbing jobs?

Voniq quotes your diagnostic fee and service call rate on every call. For specific jobs like water heater swaps or drain cleaning, you can load flat-rate pricing and it will quote a range — same as your office manager would.

Does it work with ServiceTitan, Jobber, or Housecall Pro?

Not yet. Every call, customer, and booked job lives in your Voniq dashboard today — you can export to your FSM on your schedule. Jobber and Housecall Pro sync are in active development; ServiceTitan is on the roadmap. We would rather ship it right than claim it early.

What if a caller wants a human?

Voniq transfers to your office line or cell during business hours. After hours, it takes a detailed message and texts it to you — and the caller gets a text confirmation so they're not left wondering.

Stop losing plumbing jobs to voicemail

Set up in under 30 minutes. Free for 7 days. Cancel anytime.

Start your free trial

Serving plumbers in

Local pages with market-specific call patterns, pricing, and emergency triage. More cities rolling out soon.

Other trades we serve