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SMS Consent Disclosure — Verbal Script

Last updated: April 18, 2026

This page documents the verbal SMS opt-in disclosure that Voniq's AI voice agent reads to every caller during inbound calls handled on behalf of subscribing businesses. It exists as a publicly hosted artifact for messaging providers (Twilio, etc.) reviewing our toll-free and A2P 10DLC verifications, since Voniq collects SMS consent verbally during a phone call rather than through a web form.

Verbal Opt-In Script

During every inbound call handled by the Voniq AI voice agent, the following disclosure is spoken to the caller before any SMS is sent:

“Before we wrap up, I'd like to let you know that [Business Name] may send you a text message with a summary of this call, an appointment confirmation, a follow-up if we missed your call, or — after your service is completed — a short request to leave a review. Message and data rates may apply. You can reply STOP at any time to opt out. Is that okay?”

The caller's verbal “yes” (or equivalent affirmative) is recorded, transcribed, and stored alongside the call record. If the caller declines or does not affirmatively consent, no SMS is sent.

Message Program Details

  • Program type: Transactional only — call summaries, appointment confirmations, missed-call follow-ups, technician status updates, and review requests sent after a service is completed, all from the business the caller contacted
  • No marketing: Messages never contain promotional, marketing, or third-party advertising content. Review requests never offer or reference incentives (discounts, free services, gifts).
  • Message frequency: Typically 1–4 messages per call interaction, plus up to 1 review request per completed service job
  • Message and data rates: Standard carrier rates may apply
  • Opt out: Reply STOP at any time to unsubscribe
  • Help: Reply HELP for assistance, or email contact@voniq.ai

Data Sharing

Mobile opt-in data, phone numbers, and any information collected via SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. Voniq does not sell, rent, or disclose SMS subscriber lists.

Related Policies

Contact

Questions about this SMS program or this disclosure:

HANANAHSAN LLC
Email: contact@voniq.ai
Website: voniq.ai